Last Updated: January 2026
At Alpha Edge Indicator, we are committed to providing high-quality software solutions and services. This Refund Policy outlines the conditions under which refunds may be granted.
All purchases, including subscriptions, licenses, and services, are non-refundable unless explicitly stated otherwise.
Refunds may be considered under the following conditions:
- Duplicate payments or accidental charges
- Technical issues that prevent access to the service and cannot be resolved by our support team
- Unauthorized transactions (subject to verification)
To request a refund, you must contact our support team within 7 days of the transaction date. Please include your transaction details and a clear explanation of the issue.
Approved refunds will be processed within 7–10 business days. The time taken for the amount to reflect in your account may vary depending on your payment provider.
You may cancel your subscription at any time. However, cancellation will not result in a refund for the current billing cycle. You will continue to have access until the end of the billing period.
Initiating a chargeback without contacting us first may result in suspension or permanent termination of your account.
We reserve the right to modify this Refund Policy at any time. Continued use of our services implies acceptance of the updated policy.
If you have any questions or wish to request a refund, please contact us at:
Email: support@alphaedge.com